Privacy Policy
Effective Date: 01 April, 2026
1. Introduction
Welcome to Lyara, a brand owned and operated by Emerald Hues Limited, based in Nairobi, Kenya. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Phone number
Email address
Shipping and billing address
b) Payment Information
We do not store your payment details. Payments made via M-Pesa or other payment providers are processed securely through third-party services.
c) Automatically Collected Data
IP address
Browser type
Device information
Pages visited on our website
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your purchases
Improve our website and services
Send updates, promotions, or offers (only if you opt in)
Ensure website security and prevent fraud
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
Delivery partners to fulfill your orders
Payment providers (e.g., M-Pesa services)
Trusted service providers who help operate our website
All third parties are required to keep your information secure.
5. Cookies and Tracking Technologies
Our website uses cookies to:
Improve your browsing experience
Analyze website traffic
Remember your preferences
You can disable cookies in your browser settings at any time.
6. Data Security
We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Emerald Hues Limited
Nairobi, Kenya
Email: info@emeraldhuesltd.com
Phone: +254 (0) 712 345 678
Your privacy matters to us. We are committed to providing a safe, secure, and respectful experience for every customer.